(i) Cookie Policy
Cookie Policy
Effective Date: January 7, 2025
Last Updated: January 7, 2025Mergify Pte. Ltd. ("Mergify," "we," "us," or "our") uses cookies and similar technologies to improve your experience, analyze website usage, and provide personalized content. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences. By continuing to use our website, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. Cookies help websites function efficiently, improve user experiences, and provide insights into user behavior. Cookies can be:
- Session Cookies: Temporary cookies that are deleted when you close your browser.
- Persistent Cookies: Cookies that remain on your device for a set period or until deleted manually.
2. Cookies We Use
We use the following types of cookies on Mergify.co:
2.1. Essential Cookies
These cookies are necessary for the basic operation of the website. They enable core functions, such as security and page navigation. These cookies do not store any personal information and do not require user consent.
- Examples:
- Cookies that support session continuity when navigating the site.
- Cookies to remember cookie consent preferences.
2.2. Analytics and Performance Cookies
These cookies help us understand how visitors interact with the website by collecting anonymous data. This information allows us to improve website performance and user experience.
- Examples:
- Tracking the most visited pages, session duration, and error reports.
- Google Analytics cookies for website usage insights.
2.3. Functional Cookies
Functional cookies enhance your website experience by remembering your preferences, such as language settings or regional selections.
- Examples:
- Storing preferred language or region settings.
- Enhancing site accessibility features.
2.4. Advertising and Targeting Cookies
These cookies collect information about your browsing habits to show relevant advertisements. While not actively used to personalize ads directly on Mergify.co, these cookies may track your browsing activity for use in external advertising.
- Examples:
- Google Ads cookies for retargeting users with relevant content.
- Social media tracking pixels (e.g., Facebook Pixel).
3. How We Use Cookies
We use cookies to:
- Ensure the proper functioning of the website.
- Analyze and measure how users interact with our site (e.g., identifying the most popular content).
- Enhance user experience by remembering preferences and settings.
- Improve the effectiveness of advertising and marketing efforts (when applicable).
4. Managing Cookies
You have the right to control how cookies are used on your device. Below are ways you can manage your cookie preferences:
4.1. Cookie Consent Banner
When you first visit Mergify.co, you will see a cookie banner that allows you to accept or reject non-essential cookies (e.g., analytics and marketing cookies). You can adjust your preferences at any time.
4.2. Browser Settings
You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies entirely. Please note that disabling certain cookies may affect the functionality of our website.
- Browser-Specific Instructions:
4.3. Opt-Out of Third-Party Cookies
You can opt-out of cookies used by third-party platforms, such as Google or Facebook, by visiting the following links:
5. Third-Party Cookies
Our website may include third-party content or links (e.g., embedded videos, social media buttons) that set cookies on your device. We do not control these third-party cookies. Please review the cookie policies of the respective third-party platforms.
6. Data Collected by Cookies
Cookies may collect the following information:
- IP address.
- Device type (e.g., desktop, mobile).
- Browser type and version.
- Pages visited and time spent on the site.
- Referring website or link.
Important Note: Cookies do not collect sensitive personal data (e.g., financial information or passwords) unless explicitly provided by the user.
7. Retention of Cookie Data
The retention period for cookies depends on their type:
- Session Cookies: Deleted automatically when you close your browser.
- Persistent Cookies: Retained for up to 24 months or as defined by the cookie provider.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, with the updated effective date. Continued use of the website after updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
Email: hello@mergify.co
Address: Mergify Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422
(ii) Privacy Policy
Privacy Policy
Last Updated: January 7, 2025
1. Scope of the Policy
- Non-login interactions, such as inquiries, email communications, or manual submissions.
- Data shared during onboarding or through ancillary services.
- Website usage and analytics.
2. Data We Collect
2.1. Information You Provide:
- Contact Information: Name, email address, phone number, and company name provided via email inquiries, calls, or onboarding forms.
- Business Data: Details about your business (e.g., financials, operational details) shared for listings or ancillary services.
2.2. Automatically Collected Data:
- Consent-Related Data: Your explicit consent for services, data sharing, or marketing communications.
- Device Information: IP address, browser type, operating system, and device identifiers collected through website usage.
- Usage Data: Pages visited, duration of visit, and interaction data (e.g., clicks) captured through analytics tools.
2.3. Data from Third Parties:
- Cookies and Tracking Technologies: Data collected through cookies for performance, analytics, and user experience improvements.
- Data received from third-party integrations, referrals, or service providers engaged through Mergify.
- Publicly available business data or information from business directories.
3. How We Use Your Data
3.1. Service Delivery:
- Facilitating introductions between buyers, sellers, and third-party service providers.
3.2. Communication:
- Providing ancillary services, such as valuations, marketing, and due diligence support.
- Responding to inquiries, providing updates, and delivering customer support.
3.3. Analytics and Improvement:
- Sending service-related notifications and onboarding instructions.
- Monitoring and analyzing website usage to improve functionality.
3.4. Legal and Compliance:
- Conducting research to enhance our services.
- Ensuring compliance with legal obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
- Preventing fraud, unauthorized access, or misuse of our services.
4. Data Sharing and Disclosure
4.1. With Other Users:4.2. With Third-Party Service Providers:
- Sharing relevant business information with prospective buyers or investors after the execution of a Non-Disclosure Agreement (NDA).
4.3. For Legal and Compliance Purposes:
- Sharing data with licensed service providers (e.g., valuation experts, legal advisors) you engage through Mergify. All third parties are required to sign confidentiality agreements.
4.4. With Your Consent:
- Disclosing data to comply with legal or regulatory obligations, enforce agreements, or protect against fraudulent activities.
- Sharing data with other parties only with your explicit consent.
5. Cookies and Tracking Technologies
- Improve user experience and website performance.
You can manage cookie preferences through our cookie consent tool or your browser settings. Note that some features of our website may not function properly without cookies.
- Analyze traffic and user behavior to enhance our platform.
6. Retention of Data
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal, regulatory, or business obligations.
- Contact and inquiry data: Retained for up to 2 years unless otherwise required.
- Business and operational data: Retained during the active relationship and securely deleted upon termination or request.
7. How We Protect Your Data
- Encryption: Securing data during transmission and storage.
- Access Control: Limiting access to authorized personnel only.
- Secure Storage: Storing offline and manual submissions in encrypted or secured environments.
- Training and Audits: Regular employee training and audits to ensure compliance with data protection practices.
8. Your Rights
8.1. Under the PDPA (Singapore):
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate or incomplete data.
8.2. Under the GDPR (EU):
- Withdrawal of Consent: Withdraw consent for data processing.
- Access and Portability: Request access to or portability of your data.
- Correction and Deletion: Request correction or deletion of your data.
- Objection and Restriction: Object to or restrict processing activities.
- Complaint: Lodge a complaint with your local data protection authority.
9. International Data Transfers
Your data may be transferred internationally to facilitate global operations (e.g., connecting buyers, sellers, or service providers across borders). Mergify ensures such transfers comply with applicable regulations, including GDPR and PDPA requirements.
10. Liability for Third-Party Mishandling
While Mergify requires third-party service providers to comply with confidentiality and data protection standards, we are not liable for any misuse or breaches by third parties. Users are advised to independently assess the suitability of third-party providers.
11. Consent Management
Users can manage consent or request data deletion by contacting hello@mergify.co. We will process such requests within legally mandated timelines.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised Privacy Policy.
13. Contact Us
For inquiries or concerns about this Privacy Policy, please contact:
Email: hello@mergify.co
Address: Mergify Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422
(iii) Policy
Terms of Service
Effective Date: January 7, 2025
Last Updated: January 7, 2025Mergify.co and all its contents, information, and data are owned and operated by Mergify Pte. Ltd., a company registered in Singapore. These Terms of Service ("Terms") govern your access and use of our website, platform, and services. By accessing or using our website, you agree to these Terms. If you do not agree, you must cease using our website and services immediately.
1. General Use
1.1. Website Access:
Mergify.co is accessible without a login. However, we may track and record your activities and access to the website for operational, analytics, and security purposes, in compliance with applicable privacy laws. Tracking data will be anonymized unless legally required to identify users.1.2. Subscription Initiation:
Subscription services begin after scheduling a call and completing the onboarding process, during which terms, fees, and services are confirmed. Any modifications to these terms will be shared before finalizing the subscription.1.3. Agreement to Terms:
By accessing our website or subscribing to our services, you confirm your acceptance of these Terms, our Privacy Policy, and any additional agreements you sign with Mergify.2. Scope of Services
2.1. Introduction Services:
Mergify provides an introductory platform to connect:
- Sellers: Businesses or assets seeking buyers or funding.
- Buyers and Investors: Parties seeking acquisition or investment opportunities.
- Third-Party Service Providers: Licensed professionals or firms offering legal, financial, valuation, due diligence, or related services.
2.2. Ancillary Services Offered by Mergify:
Mergify offers optional ancillary services to support listings, including:
- Valuation Support: Facilitating business valuation using third-party tools or methodologies without providing advisory opinions.
- Marketing Assistance: Creating marketing materials with user-provided data for prospective buyers or investors.
- Due Diligence Preparation: Offering templates and checklists to assist sellers in preparing required documents.
- Growth Advice: Suggesting general strategies for profitability and exit readiness.
- Deal Support (Post-Introduction): Limited post-introduction support without financial, legal, or negotiation involvement.
2.3. Raise Funding Services
Mergify facilitates introductions between businesses seeking funding and potential investors, such as family offices, venture capitalists, and financial institutions.2.3.1. No Financial Advisory or Brokerage Role:
Mergify does not:
- Advise on the suitability of funding sources or investment opportunities.
- Negotiate terms or agreements between businesses and investors.
- Engage in the issuance, sale, or promotion of securities.
2.3.2. User Compliance with Laws:
Users are solely responsible for ensuring compliance with all applicable laws, including but not limited to:
- Securities regulations (e.g., obtaining necessary approvals or exemptions for equity or debt offerings).
- Tax obligations related to fundraising transactions.
- Anti-money laundering (AML) and counter-terrorism financing (CTF) laws.
2.3.3. No Verification or Guarantee of Investors:
Mergify does not verify the credentials, financial capability, or intent of any investor or funding source. Users must independently perform due diligence on all parties before entering into agreements.2.3.4. Cross-Border Fundraising:
Users are responsible for ensuring compliance with all applicable laws and regulations in their respective jurisdictions when engaging in cross-border fundraising activities. Mergify is not liable for any non-compliance.2.3.5. Limitation of Liability:
Mergify is not liable for any disputes, claims, or damages arising from:
- Misrepresentation by users, investors, or funding sources.
- Failure to secure funding or achieve desired financial outcomes.
- Regulatory violations or non-compliance by users.
2.4. Third-Party Service Providers:
Mergify may facilitate introductions to third-party service providers for services such as marketing support, Growth Assistance, legal advisory, valuation, or transaction support. These providers operate independently of Mergify.2.5. No Transaction Facilitation by Mergify:
Mergify does not:
- Facilitate payments, escrow services, or financial transactions.
- Negotiate or execute agreements between buyers, sellers, or third-party service providers.
2.6. Independent Verification of Information:
Mergify does not verify or validate information provided by users or third-party service providers. Buyers and investors must conduct their own independent due diligence.3. User Responsibilities
3.1. Accuracy of Information:
Users must ensure all information they provide is accurate, complete, and up to date. Mergify disclaims liability for any disputes arising from inaccurate user-provided data.3.2. Compliance with Laws:
Users are solely responsible for complying with all applicable laws, regulations, and obligations in their jurisdiction, including but not limited to:
- AML and CTF Requirements: Users may be required to submit KYC documentation.
- Tax Obligations: Users must report and pay applicable taxes.
- Securities Laws: Users must ensure compliance when raising funds or selling businesses.
3.3. Confidentiality and Data Sharing:
Users must execute NDAs before accessing or sharing sensitive information. Users are responsible for assessing and managing the scope of data they share.3.4. Responsibility for Third-Party Engagements:
Users engaging third-party service providers introduced by Mergify acknowledge that such engagements are independent of Mergify, and Mergify assumes no liability for third-party actions, omissions, or outcomes.3.5. Dispute Resolution Between Users and Third Parties:
Mergify is not a party to any agreements between users or third-party service providers. Disputes must be resolved directly between the involved parties.4. Fees and Payments
4.1. Service Fees:
All fees for subscriptions and ancillary services are non-refundable unless explicitly stated.4.2. No Payment Processing or Escrow Services:
Mergify does not process payments or provide escrow services between buyers, sellers, or third-party providers. Users must arrange payments directly.4.3. Subscription Terms:
Failure to pay subscription fees on time may result in suspension or termination of services.5. Limitation of Liability
5.1. Platform Use:
Mergify provides the platform and services on an "as-is" and "as-available" basis, with no guarantees of uninterrupted access or error-free functionality.5.2. No Guarantees of Success:
Mergify does not guarantee successful introductions, transactions, or service outcomes.5.3. Indemnification by Users:
Users agree to indemnify and hold Mergify harmless from any claims, losses, or damages arising from:
- Misrepresentation or inaccuracies in user-provided information.
- Disputes between users or with third-party service providers.
5.4. Force Majeure Clause:
Mergify is not liable for failures or delays caused by events beyond its reasonable control, including technical issues or cybersecurity attacks.6. Governing Law and Dispute Resolution
6.1. Governing Law:
These Terms are governed by the laws of Singapore.6.2. Dispute Resolution:
All disputes will be resolved through arbitration under the Singapore International Arbitration Centre (SIAC) Rules, to the exclusion of court proceedings.7. Updates to Terms
We may update these Terms periodically. Continued use of the website constitutes acceptance of the updated Terms.
8. Contact Us
For inquiries or support, please contact:
Email: hello@mergify.co
Address: Mergify Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422.